Industrial Account Spotlight: Meet The Fox Company

On today’s blog, we flew to North Carolina and got the chance to visit our Industrial Dealer, Fox Company in Charlotte, a shop that offers users like you industrial machine options, repairs from a certified JUKI team, and a hidden gem; their Sewing Machine Museum! Follow along as we meet up with Kevin Berzack, President of the Fox Company, and go behind the scenes.

Since its founding in 1932, The Fox Company has been specializing in machinery for the sewn-products industry and allied industries. They’re known to distribute leading international brands like JUKI and manufacture their own products! On our visit, we also discover their hidden gem, the Sewing Museum you’ll see we’re filming in today! This museum was started by Mr. Henry Berzack, father to the current president, who was a sewing machine collector that found machines from all over the world, excited to showcase designs that have long been changed.

Stay until the end to get a close-up look at some of the vintage sewing machines we saw while visiting, and watch as history changed the sewing machine we know today!

Follow along below for the transcript version of our interview with Kevin Berzack, President of the Fox Company.

My name is Kevin Berzak, I’m the president of the Fox Company. I’ve been president for about two years since the passing of my father and the company is as a family-owned entity and I’m assisted by my sister Nicole who’s the vice president.

What is the history behind the Fox Company?

Fox company traces its roots back to the 1930s where Johnny Fox was a distributor for the Eastman machine company mainly focusing in the cutting rooms. My family bought the company from him in the mid 70s, so my family started in South Africa my grandfather was the first basically importer of industrial sewing machines to South Africa and way back in the 50s I believe started a relationship with JUKI and was the first company to bring JUKI machines into South Africa and southern Africa.

That relationship we carried forward to when we emigrated to this country when we started in the 70s. We approached JUKI and asked if we could please; because we had the experience, and the comfort with JUKI, that we could be able to distribute the equipment here, and luckily we were able to and we’ve had a great relationship since then.

What can a customer find at Fox Company?

Fox company obviously sells to some products industry. Our main selling item is obviously industrial sewing machinery equipment; of which JUKI and the other Japanese brands are the vast majority of our sales, JUKI being the number one product by far. And on the spreading and cutting side we get into cutting rooms across the country, as well as carry a huge amount of spare parts.

With Fox company you’re not just getting a machine in a box, you’re getting the complete package. As I started to say, we’re going to be there in the factory with you, we’re going to see what you needs are, we’re going to present a machine, when you get the machine it’s going to be sewn off to your specifications and more than likely one of our Representatives is going to follow the installation back to the factory and make sure that the machine is working to your satisfaction.

Fox company is going to continue to be a customer focused entity. We’re putting customer service number one. We will go where the customer is and where our customers are, and try to continue to gain experience from JUKI and other manufacturers and try to represent the equipment in the best light possible.

What is the history of The Sewing Museum we’re in today?

This happens to be my father’s passion, Harry Berzak, it’s his Museum and considered probably one of the top five to ten museums of antique sewing machines in the world today, encompassing many of the early American and European brands.

Where can customers locate The Fox Company?

We are located here in headquarters in North Carolina in Charlotte. We’re also available on the web. We have an office that basically handles our cutting products; including pool cut machinery and measuring machinery and other specialized equipment in Auburn, Georgia which is just North of Atlanta, and we have our offices in San Pedro Soule and Honduras

To learn more about the Fox Company, visit their website here! Thank you for joining us today in getting to know Kevin Berzack and our Industrial Dealer, the Fox Company.

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