Join us in meeting Dan and Karen Welch, owners and operators of McDougal Sewing Center located in Katy, Texas!
With 4,000 sq. ft. in their main store and five stores located within Jo-Ann Stores, Dan and Karen have worked hard to honor Bob McDougal’s, Dan’s grandfather’s, legacy. Striving to introduce the newest in sewing and embroidery innovation to their customers, join us below to learn more about the products, expertise, and instruction available at their shops today!
Follow along below for the transcript version of our interview with Dan and Karen Welch, owners of McDougal Sewing Center.
Hi, I’m Karen Welch with McDougall Sewing Center and I’m Dan Welch with McDougall Sewing Center as well. We’ve been in the business a long time. Why don’t you tell them the history of our business? The history of the business, my grandfather Bob McDougall, started the company in 1940. As a kid growing up I came in and messed all the machines up and I started full-time in 1976, so been in the business a few years and I worked with the family for 18 years before getting the blessing to use the biggest asset we have, which is the McDougall name, and was able to, with family support, use that name and Karen and I opened up out in Katy Texas in 1993 and we’ve been expanding and growing ever since.
She started with me full-time by 1995 so tell people I am the boss and I have her permission to say so. That’s correct, that’s correct. Basically, when we got married, we’ve been married since 1981 so 42 years, when we got married I asked if it is a prerequisite that I sew and he said oh no, well guess what, he lied. So I’ve been doing this a long time as well; so it was not my life’s work to do but it’s been a good life’s work.
When did McDougal start carrying JUKI machines?
We’ve had the JUKI’s for approximately, oh I don’t even know, about eight years, eight or nine years now. We’ve had the JUKI product and they work out of the box that’s the good thing with the JUKI product. When you open it up out of the box there’s no major or minor adjustments to be done it works out of the box.
What JUKI machines can a customer find at McDougal?
We sell the QVP series of the JUKI machine so they are sewing machines and sergers, and then, of course, we sell the eight-needle Sai and we’ve had good luck with them. They’ve been workhorses, they’ve been well received by our customers, so I think it’s been it’s been a good experience for us. And because we very seldom get complaints with JUKI and I will say that that’s one of the things that we like to promote is when you become a customer at McDougall’s and you purchase a machine from us you become a part of the McDougall family and you get what we call the McDougal advantage, and basically that’s going to be you get unlimited assistance, you get free scheduled classes, you get a one-year dealer warranty which includes a first-year free service and we’re here to support you so that’s part of it and we have authorized repair people so it’s been it’s been a good experience for us.
What benefits and extras does McDougal offer?
We do have a service technician that has been with us, he said it was 1981, so he’s been with us, the Bob McDougall company, and then with McDougall sewing center, he has been with us for 42 years so he’s our lead technician. Then we have two other technicians and they do a good job with keeping up and having the product available. We do, like Karen said, offer additional events and different programs, classes. I know we’ll take some video of different projects going on with using the machine and all the decorative stitches and all the optional accessories that are available. JUKI product is very good with coming with a full set of accessories however there’s more than one size of roll timber. For example, we stock those, there are literally a wall full of different accessories that we show you how to use and have classes, and you bring your machine in.
Our classes are hands-on, you come in and use the machine, use your machine, in our class so there isn’t any guesswork when you get home. You know how to make a quilt block using the different accessories and we have a class, where it is very popular that we repeat a lot, and it’s called foot fetish and it’s using all the accessories that comes with your machine. Rebecca Joseph, our lead educator, has been with us for four years, four or five years, since she and her husband came back from Saudi Arabia, their stent in Saudi Arabia, and she has always been in the sewing machine industry, as well her father was in the industry, and had numerous stores around the Houston metropolitan area as well.
What do you see for the future of Mcdougal?
The future of McDougall’s, Karen and I are getting up to the age where looking at you know what it would really love to be retired. However, we want to keep the family tradition going. We have two kids and they went different ways. We worked them pretty hard as kids, so they decided to go to other options. They wanted Saturday off and being in retail you just don’t get Saturdays off, you work, that’s you know most time that’s our busiest day. So the future of McDougall you know still looks bright, we have no plans of closing. We will be here to continue to support the end consumer and support our customers and employees as well.
How can customers contact McDougal Sewing Center>
There’s numerous ways that you can get in touch with us here at McDougall Sewing. We have an 800 number which is 800-FUN-2SEW we also put out a monthly flyer that has our specials for the month along with coupons you can check our website which is www.McDougalSewing.com and see all of the products that we offer, all the classes that we have, all the specials that we have, and the upcoming events. We have a lot of upcoming events, we try and do them at least two a quarter. We do have a Facebook page as well so we post pictures of all the classes that we have on our Facebook. So those are some ways that you can contact us and we would love to talk to you and have you come by and visit with us, you don’t have to buy anything you can just come say hi that’s fine we would love to have you come by!
Thank you!
To learn more about McDougal Sewing Center, visit their website here! Thank you for joining us today in getting to know Dan and Karen Welch, owners of McDougal Sewing Center. We hope you get a chance to visit the next time you’re in the area!





