National Account Spotlight: Meet SewingMachinesPlus.com

Join us today and get an inside look at SewingMachinesPlus.com’s San Diego shop location as we visit with Blaine, a well-known face for the SMP business! With over 50 years of business, SewingMachinesPlus.com operates the largest sewing machine and vacuum cleaner website nationwide. Located in Southern California, you can visit one of their two retail locations in San Marcos and San Diego, both offering 10,000 square feet of showroom with giant classrooms to host weekly Sewing classes and monthly events!

Follow along below for the transcript version of our interview with Blaine from SewingMachinesPlus.com

Hi, I’m Blaine Austin and I’m with SewingMachinesPlus, and we have two retail superstores in the San Diego area, and we also have a big online presence that we ship nationwide.

What is the history of SewingMachinesPlus.com?

The company was founded by Ron Martin, and he’s been in probably the sewing business for probably over 50 years. SewingMachinesPlus itself, the concept of online business has been well over 25 years, and that’s kind of how the company started. He’s got his two sons involved in the business as well, and I joined the company in 2018. We’ve been going strong ever since!

What can customers expect when shopping at SewingMachinesPlus.com?

One of the things at SewingMachinesPlus that we strive on is customer service, and in customer service, one of our core values, the number one, is to be customer driven. I know that’s easy for companies to say, but to do it is a completely different thing and you have to work extremely hard to make sure that you’re giving incredible customer service.

One of the things that we have at SewingMachinesPlus.com that we instill in all of our employees, is finding a way to say yes. That’s our number one policy. So we do whatever we can do, through training, through support with our machines, we do new owner classes through Zoom, so we find a way to make sure the customer is happy with their machine, that they can use it, and grow with it.

What machines can customers find at SewingMachinesPlus.com?

We actually, at SewingMachinesPlus.com, carry every single brand of sewing machine out there, and naturally, JUKI is one of our top brands. and we carry every single JUKI machine, including the industrial machines, and residential machines. And so, you can basically see at our locations and online presence, every quilting, embroidery, and sewing machine that is made.

Why did SewingMachinesPlus.com choose to carry JUKI?

Well, one of the reasons we chose JUKI, is you know the number one thing, is just the quality. You know, when you get a JUKI machine I pretty much steel everybody, “It’s bulletproof.” it is such a great machine, and it’s pretty simple to operate too, so that’s one of the things we very seldom have any problems.

What I like about JUKI is they have a machine that’s gonna fit just about any job you can come up with for sewing, and so you know that’s one of the things.

The number one machine we actually sell is the 2010. We have sold thousands of those things, and the customers really love that straight stitch machine but you know, we also introduce the new RICOH printer that JUKI has in just the last couple of years and we’ve sold more of those than anybody in the country. Then we also have the TAJIMA 8-needle embroidery machine that JUKI is distributing, and that had been a big seller for us as well.

We really love all the different things that JUKI has, and the different machines that they carry that give you the versatility of pretty much anything you want to attack in the sewing world.

What do you see for the future of SewingMachinesPlus.com?

Well, that’s kind of a loaded question! You know we are continuing to try and reinvent ourselves. You know a lot of stores during the pandemic struggled, but we strived, we actually figured out a way to do things more virtually and did a lot more visual classes. So we found ways in social media to get more customers in and you know we’re doing that every day.

We’re looking at technology and things, where we can get more of a customer base, and that’s the thing we’re continuing to strive for and to continue to build that customer base and give them great customer service. You know that’s the number one thing.

One of the things we’ve done too is developed a network of repair techs nationwide, so now we can send somebody to your house nationwide to do installs and repairs, and that’s been big for us as well.

So one of the things we’re continuing to do is just try and think outside the box to come up with new and better ways to do it.

How can customers find SewingMachinesPlus.com?

We welcome everybody out there to come and check our website out its www.SewingMachinesPlus.com, and also, give us a call at 800-401-8151. We have a huge call center of operators standing by that can answer pretty much any question you have in sewing. One of the things that w really do, and the reason we encourage people to give us a try is that everybody we hire has to go through an extensive training program with sewing machines so they are very knowledgeable, and our live chat agents have to be sewers and quilters and embroiderers before we’ll even hire them.

So the people you’re talking to at SewingMachinesPlus are very knowledgeable about every single product and that’s the number one thing we try to do, try to give you great customer service and great prices!

To learn more about SewingMachinesPlus visit their website or socials down below! Thank you for joining us today in getting to know Blaine and our National Account SewingMachinesPlus. We hope you get a chance to visit the next time you’re in the San Diego area.

Don’t miss out on SewingMachinesPlus.com updates by following their socials below!

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JUKI Tip: Using the Needle Threader On Your MO Series

For this month’s JUKI tip, we go over how to use the automatic needle threader that can be found on select serger machines in our MO Series! Creating an easier sewing experience for you, this feature is perfect for getting your machine ready to create, without the hassle.

Follow along below as our National Account Trainer Alba showcases how to thread your automatic needle threader.

The needle threader on the Serger from JUKI is a mechanism that has a lever that goes right and left, whether you’re choosing to thread the right or left needle, before being pushed down to cover the needle in front of the eye.

As you watch the video, you’ll notice how our JUKI National Account Trinaer Alba moves the mechanism to the right-hand position, turning the hand wheel towards herself until the needles reach the highest possible position.

Ensuring the lever is set for the right-hand needle, we’re going to lower the self-threading lever, until it comes right around the needle. Here is where you’ll notice how the mechanism just hugs that needle, giving you the perfect spot to place your thread. Now, remember, for the best experience ensure your thread is not taut, and instead loose. This way the machine is able to thread your needle, without tugging.

Now, as you raise up the needle threader, as shown in the video, you’ll notice how it forms a loop that you can carefully pull through the eye of the needle, completing the threading of your needle. Pull the thread behind, and you’re all set on the right-hand needle!

For the left needle, we’ll position our needle threader for the left-hand position, before lowering the mechanism where it will hug your needle. Next, we recommend using two hands to place that thread in the groove of the needle threader; this will be right at the eye of the needle.

As you raise your needle threader mechanism, you’ll notice the loop form once again, before pulling the thread completely through and towards the back of the machine.

We hope this helps you the next time you want to use the automatic needle threader on your serger machine! What tip do you want to see next from JUKI? Let us know in the comments below!

New Season, New Look!

Get ready for a new season with a new look using JUKI! Whether you’re creating a new jacket, a dress for a night out on the town, or a swimsuit for the sunny days approaching, our JUKI machines are ready to help bring your projects to life. Enjoy the Season, and give yourself a new look!

Check out our serger machines and contact your local JUKI dealer here to learn more about our machine features by contacting us here today!

JUKI Tip: Adjusting The Bobbin Tension On Your Longarm

For this month’s JUKI Tip, we’re focusing on adjusting the bobbin tension on your longarm machine like our Miyabi J-350QVP! A common question we hear from sewists and quilters is, “how do I adjust the tension for my bobbin on my longarm?” We’re going to start off today’s JUKI Tip by covering what bobbin tension is, how to get true good tension for your next project, and a tool we think all quilters and sewists can benefit from having in their tool kit!

Follow along below as our JUKI National Account Trainer Alba demonstrates setting the bobbin tension for her Miyabi J-350QVP Longarm machine and how she finds the perfect tension for her project needs.

The first thing we cover is what our bobbin case and bobbin look like. For our JUKI longarm machines, you’ll need an M-Class bobbin and bobbin case. Inside the bobbin case, you’ll find its spring, which prevents backlash as your bobbin turns inside. Always check on your spring when changing bobbins, confirming its blue color to ensure it’s good to go! If you notice the blue haze diminishing, it’s time for your spring to be replaced.

Now it’s important to take care of your bobbin case! Handle with care to ensure that the metal doesn’t receive any bumps or bending from drops. This will affect your tension in the long run and how the bobbin pulls on your thread.

Starting off with a full bobbin, we’ll place the bobbin thread inside the bobbin, ensuring to pull the thread to the right side, before placing the bobbin in the bobbin case and stretching the thread to where the slit is so that it falls right into that tension area. That area is what holds the thread tension when you’re creating. Now the two screws you see on the side can be used to adjust the tension. By turning the screws in 15-minute increments, as opposed to twisting it fully, you’ll be able to adjust your tension slowly to your goal tension number. Remember, lefty loosey and righty tighty!

There are two ways to test your tension. One way to test your tension is by hand. You can do this by setting the bobbin on your palm, making sure to face the bobbin away from you as it normally would in the machine, and then pulling on the thread. You’ll want to make sure you can pull the thread up, slowly lifting it from your palm without the bobbin releasing from the bobbin case. The second way, a technique that offers more precise measurement, is using a tool like the TOWA Guage.

The TOWA Gauge is a tool quilters will love because of the assistance it can offer when you’re trying to get that perfect tension. The goal place our trainer recommends is between 180 and 200. However, her favorite is a little lower at 150. On a longarm, you want your tension to be able to handle multiple layers of batting and fabrics, so you’ll want your top thread and lower thread to meet right in the middle of your batting for good strong tension.

Following along on our youtube video, you’ll notice how inserting the bobbin into the TOWA Gauge is like inserting the bobbin into your longarm machine. Make sure to listen for a click as your setting your bobbin to ensure it’s placed in properly. Next, stretch the thread and run it along the bottom side of the first wheel and up and around to the top; here, you’ll begin to notice the gauge move. As your thread goes into the thread guide and out to the side, pull steadily and even to measure the tension. From here, you’ll be able to decide if you need to adjust the tension number to your preferred goal tension.

Once you’ve finalized your perfect bobbin tension, you can focus on your needle and thread combination. Having the right bobbin, needle, and thread is what will help your projects finish successfully and beautifully, but we’ll cover those combinations soon!

Thank you for joining us in this month’s JUKI Tip, where we focused on how to adjust the bobbin tension on your longarm machine. What JUKI Tip do you want to see next? Let us know in the comments below!

Happy National Quilting Month!

Join us this month as we celebrate National Quilting month with some of our favorite JUKI quilting machines. Whether you’re working in a studio, or on your kitchen table, we make sure to have what you need to start creating.

Check out this month’s top quilting machines and contact your local JUKI dealer here to learn more about our machine features and projects you can start creating today!