JUKI Business Plus Seminar: Creating a Newsletter

In today’s day and age, almost all shops and businesses use some format of email marketing. From sale promotions and company updates to personalized thank you notes for past shoppers, email marketing can help build your business. This practice has showcased time and time again what a great tool it can be for driving sales, creating a connection to the customer, and getting your business out there.

Today’s blog will cover what email marketing is, how you can create your newsletter, and tools and tips that will help you succeed. While an email can be used for many different purposes, it can upgrade your business!

What is Email Marketing?

Email marketing is a tool used by all business types that builds a connection between you and the customer, like informing business updates, abandoned shipping carts, reward systems, thank you emails, and more.

The benefits of this tool are limitless! With email automation, you can help customers have personalized shopping experiences, improve return rates, promote products, and have the ability to reach a larger audience rather than you sending one email at a time.

Creating Your Newsletter

Let’s plan your newsletter! First, start a conversation using a direct connection to your customer, like their email. Seen as one of the more personal options for sales, thanks to the ability of personalization, buyers will appreciate that you’ve made an effort to connect with them.

Focus on newsletters that offer some form of value. For example, a focus on accessories they’ll like, promotions of products they’re interested in, blogs that align with their interests, and the like offer customers the opportunity to trust your business.

Consider your buyer or viewer when creating your newsletter. For example, if you could obtain an email address from someone considering your shop but didn’t complete a purchase, a newsletter can be a great way to bring them back in! In addition, with add-ons like coupons, promotional pricing, or upcoming sale announcements, you can pull in potential customers on the fence and help them find the product they need.

Another positive about newsletter promotions is the ability to speak to the customer without paid promotion. While we can pay to promote our ads on social media and online, there is no promise it will reach your intended audience each time. On the other hand, an email will directly reach your client and inform them of what’s happening in your business today.

Different Newsletter Goals

Before diving into your design, let’s plan the content your newsletter will cover. Of course, we have different goals when sending out these emails, so consider what response you want from the audience.

  • Relationship building: The top reason newsletters have gained popularity is the relationship and trust you begin building with your customer base. If your focus is relationship building, focus on giving them a view of your business and expertise. Add-ons like behind the scene clips or blogs on your projects allow you to build credibility while promoting your shop.
  • Sales and Services: Create curated newsletters for your customers. Based on their past purchases, you can create an email that will go specifically with their interests. For example, if someone purchased a quilt pattern, you can curate a quilting newsletter that promotes a project and other items for sale. This way, they can see you care about their purchase while encouraging a new sale.
  • Education: Does your business focus on selling sewing supplies or finished quilts? Create a how-to newsletter to show customers your abilities and allow them the chance to see how they can use your products. Whether it is how to style your new quilt or sew using a tool you sell, the best promotion for some customers is seeing the product in use and imagining how they can do the same.
  • Customer Feedback and Referrals: Use these newsletters to receive feedback on your business and practices. This way, you can focus on what works and needs to be fixed, allowing customers the chance to place their input, a benefit many appreciate! 

 Besides your content, focus on your design look. We want to create a layout that is easy to read but catches the viewers’ attention and helps them clarify that it’s your business. For example, focus on what color choices, font, and layout you want your letters to follow.

While most programs offer templates to choose from, make sure to personalize the templates to your company’s brand. Consistency is key when setting up your newsletter so that customers can connect it with your business and feel your brand’s touch.

Finding Your Audience

Before you can send these campaigns out, you need to build your audience! By building a strategy, you can decide whom you’re hoping to reach, what segments you might create (breaking down your audience by interest), and when you’ll send out your campaigns.

First, focus on your audience. Whom are you trying to reach? By deciding this first, you can plan how you’ll gather your emails and what groups you’ll create for newsletters, which will help you get a better idea of the content you need to add to your campaigns.

The best way to segment your audience is by asking for their interest when registering their email with your business. For example, if your business is focused on sewing but sells patterns, fabric, and accessories, you can request your audience pick their interest by choosing quilting, new patterns, and more.

While creating segmentation can be simple once you know your audience, the time-consuming project begins when you need to create separate emails for the segments. Therefore, we recommend that those new to email marketing stick to just one or two segments before attempting new ideas.

As for the topics, focus on products or projects that customers are interested in, products you want to promote, and blogs or vlogs that can benefit customers and encourage sales. Some topics can be consistent with forming a connection and building expectancy. For example, if you have a blog you post on often throughout the month, you can include a blog round-up for viewers to check out on your monthly business update newsletters. This way, in case they missed any or haven’t subscribed to your blog, you can bring in readers and offer them new exciting pieces to discover!

Finally, decide on what locations you will request emails from, online or in person. Email capture can come from your website, blog, social media sites, collaborations, and so much more! Be intentional about where you’re placing this sign-up form so you can receive new emails consistently and safely.

Don’t forget Privacy Regulations and Best practices!

When you begin sending email newsletters and collecting new ones, keep in mind marketing laws. In addition, privacy legislation and anti-spam guides are important to keep in mind when it’s time to start scheduling and sending.

  • General Data Protection Regulations (GDPR): Implemented in 2018, this European Union (EU) privacy law applies to anyone processing and/or storing the data of people in the EU. Many platforms comply with these laws and help users remain compliant with them.
  • Know your anti-spam legislation: CAN-SPAM (US) and CASL (Canada) are examples of anti-spam legislation intended to protect consumers from spam and electronic threats.
  • Subscribers must be obtained honestly: Sending email communication to people who have not opted-in is not GDPR compliant and is widely considered spam. Even customers who provide their email for purchase must choose to opt-in for receiving emails unrelated to their purchase.
  • Emails must contain an unsubscribe link: Subscribers must be able to opt-out from receiving email communication from you.
  • Include your business contact information: Make sure to place your business contact information in the footer of your emails to comply with anti-spam legislation.

Finding Your Platform

Each email platform has features and plans curated for different business types and needs. When choosing your package, focus on what you need right now, and remember what features you might like to use in the future once you’re more comfortable.

Below are features any beginner can use and place in their campaigns.

  • Built-in templates with customization: easily set up beautiful newsletters and customize them to your needs as you learn how to arrange your campaigns.
  • Personalization: with the ability to include subscriber information, you can choose an option to personalize each email with a user’s first name! This little touch will help customers feel like this email was curated for them.
  • Segmentation: Keep your audience organized by their interests! This way, quilters, sewists, pattern creators, and more get emails that correlate with their interests and help your email openings stay consistent.
  • Scheduling: schedule emails to be sent out at the best times for your audience. Whether that be morning before work or weekends for project time, study your subscribers’ habits and change your schedules every once in a while until you find what fits.
  • Automation: connect your email program to your shop and have emails sent after certain actions! For example, if someone just purchased an item from your shop, they can receive a confirmation email promoting similar products, a space for review, and a space for tracking.
  • Analytics: Whichever program you choose should have a form of analytics. This way, you can study what campaigns are successful and what you can fix to have consistent openings.

Keep in mind the budget before choosing a program! Focus on programs that are straightforward for beginners and offer packages for small businesses.

Below are three recommendations that beginners can check out!

MailChimp
Mailer Lite
Active Campaign
  • MailerLite: The easiest program to use, MailerLite offers easy drag-and-drop interfacing that makes it quick and fun to create. With a simple style, anyone can create their first newsletter on this program! The best part is that this program offers a free subscription option for up to 1000 subscribers. After this, the plans begin at $9 per month. This program can also be connected to your online e-shop, like Shopify.
  • ActiveCampaign: Easy to use and edit, the Active Campaign program integrates into Shopify and vouches for over 500 pre-built automation for your campaigns, allowing you to send welcome notes, sale confirmations, and more. It also offers an SMS option for those who volunteer their number to your business. The best part is you can test this program for 14 days before committing, and its beginning package begins at $9 per month.
  • MailChimp: Popular and easy for beginners, MailChimp stands out from other programs thanks to its ease of use and clean interface. With the ability to have 500 contacts before purchasing a plan, you can access hundreds of free templates, SMS Marketing, email automation, and quick editing tools. Furthermore, if you purchase a plan, their beginning plan starts at $11, upgrading your audience limit from 500 to 50,000!

Finally, once you’ve finalized your theme, planned content, chosen your platform, and finished planning a schedule, it’s time to send out your first newsletter! Again, stay true to your brand and goals and focus on writing eye-catching subject lines to bring viewers in. Confirm which email you use for responses, and allow subscribers to contact you directly, which will help build that communication line with your customers!

After you’ve sent your first few emails, you can begin learning your analytics and tweaking your strategy. Don’t forget, these newsletters are a window into your business, expertise, and personality, so have fun and create pieces that you and your customers will love!

Stay in the loop with JUKI! Join our newsletter list by visiting us here and scrolling down today!

JUKI Small Business Seminar: Alternatives Marketing Ideas

Marketing and promotion can build or break your business. The good thing is that there are countless ways to promote your business! From paid advertising to alternative tactics, you can increase your business and product awareness in different ways to get your brand out there.

While many might recommend looking into paid advertisements on your favorite sites like Facebook, Instagram, or Youtube, you shouldn’t place all your marketing eggs in one basket. Creating different marketing channels is the key to success when it comes to getting your business out there.

Follow along as we stray away from those paid advertisements and offer other options for your brand and how to implement them in your marketing plan today.  

Guest Post on Relevant blogs

Opening a new website can be challenging to get traffic to without advertising. One of the ways you can link back to your site and drive up traffic is guest posting on blogs relevant to your niche and product. It can take time to see progress on this end, but it can boost your audience size.

You would also be applying backlinks in these posts that go back to your website, assisting you in raising your SEO (Search Engine Optimization) and increasing your chances of being discovered on search engines.

Connect with bloggers in your industry to create a guest blog post with a relevant post to your business and theirs. Creating relevant content for your business will drive readers to your site and eventually become new leads and sales for you.

Request Product Reviews 

Product reviews are one of the best ways to push sales in your business. Many shoppers will check shop and product ratings on eCommerce sites like Etsy before checking out the items in their cart. Customers check reviews because we trust word-of-mouth recommendations from friends and family.

Reach out to bloggers or influencers in your niche and industry and offer to ship them a free sample of your product in exchange for an honest review. If you have a great product, they’ll love it and rave while encouraging others to purchase from your shop.

You can also have an automated message that requests product reviews after delivery, encouraging shoppers to post on your website or shop page.

Research Affiliate Marketing 

Have you ever tried affiliate marketing? Think of it as product reviews but one step farther.

By creating an affiliate program, you’re incentivizing other people to drive traffic to your business by offering a commission on every sale, similar to referral programs.

Finding and choosing an affiliate might not be easy at first if you’re still establishing your business, so we recommend researching outreach campaigns and creating one to recruit your first affiliate members. Keep in mind to choose those who have an engaged audience and are also in your niche or industry group.

Look for Press Coverage

You don’t need a PR team to get PR coverage! If your brand has created something exciting or a product that you think people would love to know about, take the PR work into your own hands and start contacting bloggers and news outlets in your area or industry.

Getting placed in news outlets can bring you forward to a whole different audience off the internet and social media. For example, look into promoting your business in a newspaper. Journalists are always looking for a new and exciting story.

Focus on your industry and what outlets and sites you can contact. Stay away from contacting outlets that aren’t in your niche. For example, don’t contact a tech blogger about your fashion products.

Opening a new business is exciting, and your community and others would love to know about it! So whether you’re creating a new product, opening up a shop, or even a few months in, keep this in mind when you think it’s time to upgrade your marketing game.

Learn about Social Media tactics

There are many tactics you can bring into your marketing plan for your company. From the content you’re posting to the comments you’re writing, all this can be used to your advantage when it’s time to market your business. When creating your marketing schedule, let’s go over some marketing tactics you should keep in mind.

Consistent posting

One of the things so many will lack when opening their marketing pages is the scheduling of their posting. Keep in mind the phrase “out of sight, out of mind” when you’re creating your marketing schedule.

It’s recommended to post often, and this doesn’t have to be the same form of content. Create pieces like photos, videos, reels, TikTok’s, blogs, and more. Audiences will react differently to posting schedules, so take the time to study your audience and figure out the best times and days to post to get that traffic you want to see.

Know Your Hashtags

Knowing your hashtags and what’s trending in your industry will get you in the right spots when people start discussing your niche. Hashtags have become one of the easiest ways to organize social media platforms, allowing us to find relevant posts to our interest with just one sign, the ‘#.’

Study similar posts from others in your niche and industry and see what garners the most attention. Also, keep in mind what kind of posts are being created with these hashtags. By following along with trending hashtags, you can have a higher chance of your post landing in front of the right audience and increasing your sales or traffic.

It’s recommended to have 15 to 30 well-curated hashtags per post to reach your max audience. We recommend using applications like ‘Hashtag Expert’ if you can’t decide what hashtags to place on your post.

Market Locally 

With the recent changes in our society, small and local businesses are coming back into their communities. More people prefer to support those in their community when it comes to shopping, and if you’re a small business, you should be taking advantage of this opportunity!

Here are a couple of ways you can promote yourself locally and get your name out there:

Google – My Business 

An easy-to-use program, you can get your business out there on Google’s search and maps. A free way to promote yourself on the search engine, this offers you a chance to market your business on Google with a simple description of your shop and who you are.

With Google’s popularity, many will go here first when learning about your company to see if it’s legitimate. Take the time to create your profile, add products or location photos if you’re able to, and include relevant links. Using Google’s business is a great way to introduce your business and can lead to more trust from the customer.

Research Your Local Events

Does your community host events? Research what Artisan markets, craft shows, trade shows, and festivals are happening around you that you could attend to showcase your shop and market your business.

While online e-shops and sales have seen a rise in popularity, in-person events are coming back, and it’s a good idea not to overlook them. As people step out of their homes, they want to attend these community events and see what’s new. Use this as an opportunity to make real connections with buyers in your niche, and enjoy the chance to meet with them one-on-one.

Keep in mind what you can do for others as well! Being skilled at creating something can be a teachable moment. Take into consideration what classes and workshops you can offer to your community to raise awareness for your brand, build credibility and create new leads and sales.

Market

Whether you choose to go organic or non-organic, and whatever channels you choose, don’t forget the importance of marketing for your business’s success. We know that paying for advertising can take a toll on a business’s budget, which is why alternative marketing is a great idea! Look into what you can accomplish with low to no cost through these marketing tactics and more.

Start with one tactic and keep going as you find comfort in what you can handle and what channels work best for your industry and niche. We hope this helps you plan your marketing budget and find new ways to bring attention to your business. What would you recommend for someone looking to get attention to their business?

JUKI Small Business Seminar: How to Write a Marketing Plan 

When it’s time to get your business out there, it’s essential to start building a marketing plan. Think of your marketing plan as a road map to help you reach those target audiences. Items like consumer trends, product sales and demand, and more can be studied through marketing trends, helping you create a more accurate business plan.

Why should you focus on marketing? The simple answer is that marketing is how customers find your business. Whether you choose to do this online or in-person, following through on marketing plans can upgrade your shop’s sales and popularity. Follow along as we go over some essential things to keep in mind once you begin creating your marketing plan.  

Executive Summary

The first page will cover your executive summary when you begin your marketing plan. Here you’ll be summarizing the marketing strategy you hope to follow. Your executive summary will include the following points.

  1. Business Details: confirm your business name and where you will be selling to the customer. This can be through e-commerce, word of mouth, storefront, etc.
  2. What products and services you’ll be marketing: confirm the products and services your company will focus on. From here, make sure to note what advantages your products/services have over the competitors and which you think will be customer favorites.
  3. Mission statement: this statement will become the forefront for your shop in many ways. Make sure to think of a one-sentence statement that embodies what your shop represents. For example, the Coca-Cola Company is “Refresh the world. Make a difference.”
  4. Marketing goals: make sure to create short and long-term marketing goals. These goals can relate to growth in your return on investment (ROI), obtaining new customers, and raising retention.
  5. Create a budget and Projections: Focus on what your Return on Investment (ROI) will be once you push your marketing plan forward. You can adequately plan for paid advertising and marketing spending by learning your estimated ROI.

Creating your executive summary will be last on your to-do list since this will embody your complete plan as a whole.

Market Research

Your first step in creating a marketing plan is conducting market research for your industry. Try to avoid assuming or overconfidence bias when creating your marketing plan, as this can lead to lower revenue than you’re expecting and cause a mishap in your financial planning.

Look into market research for your audience base. Review website analytics, social media audiences, and customer surveys to get an idea of what attracts the customers you’re aiming for and see what you can bring to the table that competitors might be lacking.

Review their demographics (location, age, and income level) to better focus your marketing efforts on markets that want your product. For example, if you focus your efforts on an audience that is too old for your product or can’t afford it, you could be wasting your efforts, resulting in low ROI levels for your business. Remember that your marketing audience can be different from your product audience. For example, while you’re creating children’s apparel, it’s the parents and adults in their life you’re marketing to.

Finding Your Strategy 

Choosing a strategy for your marketing is focused on three items: what channels you’ll be on, how you’ll format, and what your messages are.

What’s Your Channel?

These are the platforms you’ll find yourself using to promote your business, products, and services. By reviewing your target market research, you can see which best channel options are for you based on what channels your target audience can be found on. For example, if your target audience is a younger crowd, you might find yourself promoting on Tiktok or Instagram, as compared to using Facebook.

Channels to Focus On:

  • Social Media: Used by over 50% of the population, social media marketing is a top platform for your business. You can post for free and reach your target audience by researching sites like Facebook, Instagram, Twitter, Pinterest, and more. These sites are also a perfect platform to keep in contact with customers and build a relationship with shoppers.
  • Search Engines: When consumers need something, they’ll usually run to their favorite search engine. Keep this in mind when choosing where to place ads and how to create the content for your website, as search engines work off SEO (Search Engine Optimization) and follow the content you have on your site. Do this to hit your target audience when they’re looking for your product on the internet.
  • Email Marketing and SMS: Think of this as your direct line to your customers and those interested in your product. By using these resources, you can inform customers of deals, products, and more directly to their inbox.
  • Getting Offline: Marketing is not contingent on the online world. Look into channels like radio shows, billboards, TV campaigns, and more.

Once you’ve figured out what channels you’re going to market on, plan how you choose to do so. You can choose to go for organic marketing, which would mean no money involved, only your time and effort. Or, you can choose to advertise on these channels and pay for a boost on your posts. Paying for advertisements can get your product out to new crowds that usually wouldn’t see your post and can be directed to whom you choose in many cases.

Don’t stretch yourself thin with how many channels you focus on. Going too wide can be difficult to maintain and properly focus on, losing your audience in the process instead of creating a bridge between you and them. Instead, focus on your top channels, and put your effort into where your audience base can be found on. Remember that having only one channel will not assist you in the long run either, so it’s good to find your happy medium and work on those.

Formats to Use:

When you choose to post and advertise, think about what formats your audience would pay the most attention to.

  • Images: This can be GIFs, infographics, memes, product photos, and more.
  • Video: Use YouTube, Instagram, or TikTok to your advantage. Highlight reels, demonstrations of products, and how to use them, bring in the audiences, and create a more personal feel to your channels. This can also include introduction videos to your company, team members, and you.
  • Written Content: As we mentioned, search engines will find you through your SEO. One of the best ways to accomplish this is to create blogs and posts that will bring search engines to our sites and social channels. When creating content, focus on blogs, your website landing pages, and transcripts for videos.
  • Audio: Podcasts and Radio shows are popular forms of channels for travelers, active and sports enthusiasts, and hobbyists who enjoy listening to these forms of channels, like Spotify and the podcast app, during their activities or traffic.

When you’re marketing, you need constant content. Social media has created a world where consumers want new and fresh posts to focus on and bring their attention in. This can be demanding for a small business to keep up with, which is why we recommend researching tools that can assist with posting and scheduling like Hootsuite or Sprout Social.

Try and bring your audience in by encouraging posts with tags and hashtags to your company page. This gives you new content to re-post and helps you market your products and services in a no-cost way through your past customers. You can also partner with social media influencers who relate to your product or service, assisting you to gain brand awareness with little work on your end.

The Message 

When you’re working on different channels, this doesn’t mean your message changes. Remember to keep all your post across channels consistent in what you sell, the services you offer, and everything else. You want to keep consistency to grow trust in your business.

Find your message, and use it as a catalyst for what your content centers on. For example, Walmart’s channels will always focus on them being the lowest price, no matter what content they’re producing. Finding your adjective, the comfiest, the lowest, the highest, will set a tone to what you create going forward and how you’ll center your advertising. If you’re unsure what your message is, take a moment to reevaluate your business goal and why you want people to buy from you.

In your messages, try to avoid focusing on product features and focus more on what the product can do for the consumer. For example, if you’re creating blankets, knowing the size is great, but creating a story about having the comfiest blankets perfect for a night’s sleep will grab customers’ attention more. Marketing is about the product, yes, but it is also about building that relationship with your customers and wanting them to care about your product.

Budgeting

The best thing about marketing is the option to be high or low on your budget and still do well. Marketing can be done organically and paid, allowing you to choose where your budget should go and where you can cut and still do well.

Free marketing is out there! Many social media sites do not require paying to have a page or profile. On sites like Instagram and Facebook, creating profiles and pages is free of charge and allows you the freedom to get your name out there using hashtags, geolocations, re-share buttons, and tagging. Don’t forget many of these sites also allow you to invite your peers to share and like your page, helping you get your name out there.

You can also submit your business in marketing competitions like press opportunities, awards, podcast and blog features, and so much more. Using word of mouth through these submissions allows your company to save on marketing spending while assisting your goals.

While your budget for advertising spending may be low, remember to account for the time and effort that goes into the marketing itself. From creating the content to scheduling and posting, make sure to account your salary, or workers’ salary, into your marketing budget.

What’s your goal?

Lastly, take the time to break down your marketing plan goals and how you plan to measure the success. One of the main ways is through ROI (Return on Investment), the revenue you plan to obtain after spending your budget on the marketing.

Plan your marketing budget around your expected ROI to avoid situations where your marketing has a higher price than what you’re getting back on it. For example, if you see that a marketing campaign has begun to cost more than what you’re selling of the product, plan to revise that campaign and place your funds in a different project that can better assist you.

Besides the money, you can receive from marketing, think about other goals these campaigns can accomplish for you. It’s not always the dollar price in sales we’re concerned about, but rather brand awareness, website traffic, and followers. If you can create a marketing plan that can hit your goals, whether it be a dollar sign or follower count, you’ll be able to see a higher success rate down the line.

From Planning to Marketing 

Once you take that step and implement your marketing plans, you’ll finally be able to see your idea at work. You are spending that time to create your marketing plan, whether its hours or days, which will help you, in the long run, create a business with better sustainability and higher exposure.

Knowing your audience, where they are, and how to communicate with them will bring you that step closer to closing a sale each time.

  1. Know your market.
  2. Know your channels.
  3. Know your message.
  4. Know your budget.
  5. Know your goal.

When you keep up with these five points, you’ll be able to see what your marketing is doing for you and how to elevate your company when the time comes. So keep up with your marketing and know about its unpredictability and how it can bring awareness to your company. Marketing can bring your business to new heights and is an important plan to keep nearby!